Following patient experience evenings, some new infographics have been installed in the Critical Care departments at Colchester and Ipswich Hospitals. The artwork, funded by Colchester & Ipswich Hospitals Charity, will help improve visitor experience.
Matron for Critical Care, Roz Yale said “Visitors often find the sight and sounds of the equipment within the unit overwhelming. As you can see, there can be a lot going on around a patient’s bed. To help prepare visitors, we have developed some large scale, welcoming infographics to help explain how the department works and what each piece of equipment does.”
A visitor said “We found seeing a pictorial version of the equipment really useful. It’s very clear and although the staff take a lot of time and care to explain what to expect in words, somehow it’s easier to take in as a picture. It’s suitable for all ages and you can refer back to it in your own time too. I think it’s a great addition to the department.”
The graphics were created by design agency, Marles + Barclay who work with a number of healthcare providers to help produce easily digestible visual communications.
Roz Yale said “We would like to say a really big thank you to Marles + Barclay for their care, attention and true understanding of our needs. We are so pleased with the results and the positive feedback we are getting from families.”